hero-leaders
Workforce truth since 2000

Clarity for Leaders.
Truth for Workforces.

Work Institute uncovers objective workforce truth and guides leaders in turning insight into action that strengthens engagement, and the workforce health that drives performance.

As cited in
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The problem worth solving
3 in 4
departures are preventable when the causes are known early.
– Work Institute research

Retention is a lagging indicator of a much earlier problem. Engagement, leadership, and trust erode long before people leave — and those are the signals worth acting on.

A more stable, higher-performing workforce is within reach when you can see the causes early enough to change them.

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years of workforce research
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employee interviews a year
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interviews conducted and benchmarked
Our approach

A clear path from feedback to action.

Three steps organize everything we do. Not a dashboard handed over — a partnership that stays with you from the first question to the decisions that follow.

01 / 03 LISTEN

Listen & diagnose together

We start by defining what success looks like and where clarity is needed most — before any method is chosen. Your priorities set the agenda, not a fixed template.

02 / 03 LEARN

Learn from your employees

Mixed-method research is the foundation for how we find why people stay, leave, and disengage, not just what the numbers show. When the question calls for it, we hear those reasons in employees' own words.

03 / 03 ACT

Act with clarity & confidence

Practical, prioritized moves with sustained support. Insight without action is a report on a shelf — we stay with you through the decisions that follow.

approach-1 approach-healthcare approach-manufacturing
Where we help

Two ways in. One standard of evidence.

Some engagements begin with a question still taking shape. Others begin with a defined scope. Either way, the work ends in the same place: causes made visible, and decisions grounded in evidence.

Start with a problem
Workforce Challenges

"We have a workforce problem and need help thinking it through."

Insight without action is wasted. Truth enables better decisions.

The Work Institute belief
Recent client outcomes

Proof, adjacent to the claim.

View all case studies 
Healthcare
−42%
first-year turnover

A national health system paired onboarding studies with manager coaching to keep new hires past their first year.

Read the case study 
Manufacturing
$3.8M
annual waste recovered

Exit and stay interviews traced avoidable turnover to two fixable causes leadership had overlooked.

Read the case study 
Financial services
+18 pts
engagement in four quarters

Acting on voice-of-employee findings lifted engagement scores across every business unit within a year.

Read the case study 
What leaders ask us

Fair questions, answered plainly.

"We already run surveys."

Surveys capture symptoms. We uncover the causes behind them and guide leaders toward action.

See how we go deeper
"No bandwidth for another initiative."

Our process reduces guesswork and focuses effort where it matters most.

See where we help
"Turnover isn't our biggest issue."

Disengagement, leadership strain, and inefficiency often exist long before people leave.

View the leading indicators
2026 Retention Report

See what a survey never will.

Each year Work Institute interviews more than 20,000 employees about why they stay, leave, and disengage. The Retention Report distills those findings into the leading indicators executives can act on — before turnover reaches the numbers.

  • The real, ranked reasons employees leave
  • Benchmarks for your industry and region
  • The earliest signals of disengagement
  • Where early intervention changes the outcome
Drawn from nearly 1,000,000 employee interviews since 2000.
Get the report

Enter your details and we will send the 2026 Retention Report.

No cost. Your details stay with Work Institute.

We believe the workplace can work better.

You can lead that change, with the truth to back every decision.

Discover the problems worth solving, then act on them with a partner who has listened to nearly a million employees. Start with a conversation, or start with the report.