Work Institute uncovers objective workforce truth and guides leaders in turning insight into action that strengthens engagement, and the workforce health that drives performance.
Retention is a lagging indicator of a much earlier problem. Engagement, leadership, and trust erode long before people leave — and those are the signals worth acting on.
A more stable, higher-performing workforce is within reach when you can see the causes early enough to change them.
Three steps organize everything we do. Not a dashboard handed over — a partnership that stays with you from the first question to the decisions that follow.
We start by defining what success looks like and where clarity is needed most — before any method is chosen. Your priorities set the agenda, not a fixed template.
Mixed-method research is the foundation for how we find why people stay, leave, and disengage, not just what the numbers show. When the question calls for it, we hear those reasons in employees' own words.
Practical, prioritized moves with sustained support. Insight without action is a report on a shelf — we stay with you through the decisions that follow.
Some engagements begin with a question still taking shape. Others begin with a defined scope. Either way, the work ends in the same place: causes made visible, and decisions grounded in evidence.
"We have a workforce problem and need help thinking it through."
"We already know what we need. Are you the better partner?"
Insight without action is wasted. Truth enables better decisions.
A national health system paired onboarding studies with manager coaching to keep new hires past their first year.
Read the case studyExit and stay interviews traced avoidable turnover to two fixable causes leadership had overlooked.
Read the case studyActing on voice-of-employee findings lifted engagement scores across every business unit within a year.
Read the case studySurveys capture symptoms. We uncover the causes behind them and guide leaders toward action.
See how we go deeperOur process reduces guesswork and focuses effort where it matters most.
See where we helpDisengagement, leadership strain, and inefficiency often exist long before people leave.
View the leading indicatorsEach year Work Institute interviews more than 20,000 employees about why they stay, leave, and disengage. The Retention Report distills those findings into the leading indicators executives can act on — before turnover reaches the numbers.
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We believe the workplace can work better.
Discover the problems worth solving, then act on them with a partner who has listened to nearly a million employees. Start with a conversation, or start with the report.